It is the customer’s responsibility to select the appropriate vehicle when booking an Airport Transfer to accommodate the correct number of passengers and luggage. If the selected vehicle is unavailable, we reserve the right to provide a complimentary upgrade.
Fares are calculated based on distance, journey time, and the number of passengers travelling. Additional charges may apply for optional services such as Meet and Greet, extra pick-ups, extra drop-offs, or any special requests.
When making a booking over the phone, our team takes every care to ensure accuracy. However, customers are responsible for providing complete and correct information. We cannot be held liable for errors resulting from incorrect details provided by the customer or any third party.
After completing your booking online or by phone, you will receive a confirmation email outlining your journey details. It is your responsibility to review and confirm that all information is correct. Once a driver has been assigned, a second email will be sent with the driver’s contact number. Please ensure you retain or print this confirmation for reference.
We will assist disabled passengers in selecting a suitable vehicle size, provided we are informed in advance of any assistance requirements. No additional charges will be applied for providing such assistance.
Please note that we do not offer wheelchair-accessible vehicles. We can recommend a suitable vehicle size; however, we accept no responsibility if a customer chooses to book a smaller vehicle than recommended.
We do not offer any discount schemes for disabled passengers.
We accept all major debit and credit cards. Cash and cheques are not accepted.
Please note that card payments may be subject to additional processing charges where applicable. For security and fraud prevention purposes, card payments may require verification. Customers may be asked to provide valid identification along with the card used for booking.